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Leicester nurse Heather Daly wins national award for diabetes work

QIC awards 2012

 (1st November 2012)

Heather Congratulations!  on winning the award for "Outstanding Educator of the year" In the Quality in Care Diabetes Awards - we are really proud of you and appreciative of all the hard work that has led to this fantastic award



A Leicester nurse has won a national award for her work to educate people newly diagnosed with diabetes.
Heather Daly is a Nurse Consultant at the Leicester Diabetes Centre, University Hospitals of Leicester and received her award of Outstanding Educator in Diabetes at the awards ceremony in Guildford on 18 October.

Heather has worked for over ten years to improve the education of those with Type 2 diabetes so they can better manage their condition. Recently her work has focused on those newly diagnosed through the DESMOND (Diabetes Education and Self Management for Ongoing and Newly Diagnosed) programme. This has received national recognition and is now being used across the country and is receiving interest from abroad.
Heather offers six hours of education, not only for patients, but also community and healthcare professionals. Results have shown health improvements for those who have received the course after one and three years, compared to those who have not attended. She is now extending this to meet the needs of specific groups including Muslims as they observe Ramadan.
Heather said: ““Winning is a great privilege, but most of all it is good to get the recognition for all the hard work done in diabetes education to help people self-manage their condition.”
Peter Shorrick, Diabetes UK’s Regional Manager in the Midlands said: “It is so important to recognise the excellent work that is taking place by healthcare professionals to support people withdiabetes. The importance of these awards is they promote success so that others are aware of the work that is going on and can see the benefits and decide if it would work for their patients. It’s about making good use of what we have and sharing it.
“One of Diabetes UK’s 15 Healthcare Essentials – which all people with diabetes should receive – is access to relevant education about their condition. The DESMOND programme delivers this and have seen the positive impact it has had on people with diabetes in Leicester.”
The annual Quality in Care Diabetes Awards provide a unique platform to showcase good practice and innovation from individuals, teams or organisations working together. The programme is in its second year, and has been developed by PMGroup with continued support from NHS Diabetes, Diabetes UK, Sanofi and new supporter for 2012 Young Diabetologists Forum.
Initiatives were recognised across 13 categories, each representing a different key area of care in diabetes, while entries were invited from NHS, industry and patient organisations, with joint working and collaboration key to the QiC Programmes.
A full list of results can be found at
Case studies for all finalists will be featured on QiC Connect (, an online knowledge hub that already features more 60 examples of good care diabetes-related projects from QiC Diabetes 2011.