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Guide to Diabetes

Patient information - Choose and Book Appointments & Your hospital stay



We know that coming into hospital can be a difficult time for you as a patient. You may be feeling unwell and there’s also the anxiety of the unknown and what you should expect during your stay with us. The UHL website has detailed information about what to expect during your stay or appointment.

Inpatients: University Hospitals of Leicester (UHL)

  • Preparing for your stay

  • Getting to hospital

  • Foot first

  • THINKGlucose - all wards are encouraged to think about their patients with diabetes

  • Foot first

  • What care to expect

  • Preparing to go home

Details of which can be found on the UHL website -  Inpatients section

Outpatient Appointments

  • All patients who give consent will receive a text message to their mobile phone reminding them of their appointment. 
  • Cancelling and changing your appointment

Details of which can be found on the UHL website Outpatients

Booking Centre 


Contact details and opening times for the Trusts booking centre for patients to book, cancel or rearrange clinic appointments. (Please note our busiest time of the day is between 8am and 11am, and therefore we would encourage you to call outside of these hours wherever possible.)

  • Phone: 0300 303 1563
  • Fax: 0116 258 3257  
  • Email:
  • Opening Hours: 8am to 5pm Monday to Friday Closed on bank holidays

Diabetes Helpline 0116 258 4919